Refund Policy & Bank Surcharge Policy @ June 2023

Refund Policy & Bank Surcharge Policy @ June 2023:

 

Note: A 2.0% Banking Surcharge will be applied to each purchase.

 

Cancellation, No-Show and Refund Policy

• Cancellation of any course; a $110.00 + HST administration fee per person will apply.
• Cancellation less than 2 weeks prior to start of any course; a $110 + HST administration fee or 50% of full course fee (whichever is the greater) per person will apply.
• Students must show up on time for the in-class and the in-vehicle elements of the course. Failure to do so may exclude the student from the class or in-vehicle session.
• A fee of $110 + HST will be required before the student can be re-registered or booked in-vehicle session. Failure to show up the second time will result in student being cancelled off our register. The full price will be charged for any future dates.

Note: This policy also applies to individuals who falsely complete their registration form.

Please contact our Office Manager Jolanta Zapotoczna for questions related to refunds and returns at jzapotoczna@osl.org or by phone at (905) 625-0556 ext. 229.